Service Rep Call Center Ambulatory Services Westchester

Trinity Health; Westchester (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health benefits day one

Competitive wages

Great work atmosphere

403(b) retirement plan

Employee assistance program

Employee discounts

Tuition reimbursement

Job summary

Loyola is looking for a customer support professional to join its call center team. You will handle a high volume of inbound and outbound calls for Medical Group patients, delivering an outstanding experience while meeting performance goals.

The ideal candidate has strong communication and problem-solving skills, with at least 1 year of experience in administration or healthcare settings. Employment is full-time and requires work in a fast-paced environment.

Qualifications

• GED or High School level required.
• Associate's degree preferred.

Responsibilities

• This role is based in a call center setting, handling a high volume of inbound and outbound calls for our Medical Group patients.

Skills

Strong communication

Problem solving

Education

GED or high school diploma

Associate's degree preferred

Job description

Description

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

Employment Type

Full time

Shift

Day Shift

Description

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

We Offer

• Medical/Dental/Vision Benefits on your FIRST DAY!!!
• competitive wages
• great work atmosphere
• 403(b)
• Employee Assistance Program
• Employee Discounts
• Tuition Reimbursement

Job Responsibilities

This role is based in a call center setting, handling a high volume of inbound and outbound calls for our Medical Group patients. The ideal candidate thrives in a fast-paced environment, demonstrates strong communication and problem-solving skills, and is dedicated to delivering an outstanding customer experience while achieving established performance goals.

Minimum Education

• GED or High School level of education, required.
• Associate's degree, preferred

Minimum Qualifications

• At least one (1) year of work history, required.
• Experience in general administration, business, healthcare, or a call center environment is highly preferred.
• Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Compensation

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.