Service Rep Immediate Care Burr Ridge

Trinity Health; United States; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

First day benefits

403(b)

EAP

Employee discounts

Tuition reimbursement

Job summary

Loyola Medicine is seeking a Front Desk Service Rep to create a positive patient experience and support efficient clerical operations. You will welcome patients, manage office phones, register patients, verify insurance, and help with scheduling and referrals.

The role requires a GED or high school diploma (Associate’s degree preferred) and at least one year of general administration or healthcare experience.

Qualifications

• GED or high school diploma required.
• Associate’s degree preferred.
• Minimum of 1 year of work history in administration or healthcare.

Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice.
• Phone Management: Answer office phones and assist callers with scheduling and inquiries.
• Patient Registration: Check in patients, collect demographics, input data, and verify insurance.
• Check-Out Assistance: Help with checkout, referrals, and scheduling future appointments.

Skills

Customer service

Phone handling

Administrative skills

Healthcare experience

Education

GED or high school diploma

Associate's degree

Tools

EHR systems

Office software

Job description

Employment Type

Full time
Rotating Shift
Description: 8, 10, and 12 hour shifts
Every other weekend rotation.
Holiday Rotation hours 8AM-3PM (not open on Thanksgiving or Christmas Day)

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

We offer

• Medical/Dental/Vision Benefits on your FIRST DAY!!!
• competitive wages
• great work atmosphere
• 403(b)
• Employee Assistance Program
• Employee Discounts
• Tuition Reimbursement

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position:

Job Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
• Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education

• GED or High School level of education, required.
• Associate's degree, preferred

Minimum Qualifications

• At least one (1) year of work history, required.
• Experience in general administration, business, healthcare, or a related field is highly preferred.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

COMPENSATION

Pay Range: $18.00- $24.44 per hour. Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.