Service Rep Inbound Call Center Westchester

IL_LUHS Loyola University Medical Center; United States; Presencial; USD 25.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision benefits on day

Benefits information available

Descripción de la vacante

Trinity Health in Livonia, Michigan, is seeking a Full-time Call Center Associate to handle a high volume of inbound and outbound calls for our Medical Group patients. You will thrive in a fast-paced environment, communicate clearly, and work to deliver an outstanding customer experience while meeting performance goals.

The position requires a GED or high school education (associate's degree preferred) and at least one year of work history in administration, healthcare, or a call center.

Formación

• GED or high school education required.
• Experience in administration, healthcare, or call center preferred.
• Strong communication and problem-solving skills.

Responsabilidades

• This role is based in a call center handling a high volume of inbound and outbound calls for our Medical Group patients.
• You will deliver an outstanding customer experience while achieving performance goals in a fast-paced environment.
• Represent the organization professionally and support patient needs effectively.

Conocimientos

Communication

Problem solving

Customer service

Educación

GED or HS

Associate's degree (preferred)

Descripción del empleo

Employment Type & Shift

Full time | Day Shift

Description

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola! We offer: Medical/Dental/Vision Benefits on your FIRST DAY!!! competitive wages great work atmosphere 403(b) Employee Assistance Program Employee Discounts Tuition Reimbursement

Job Responsibilities

This role is based in a call center setting, handling a high volume of inbound and outbound calls for our Medical Group patients. The ideal candidate thrives in a fast-paced environment, demonstrates strong communication and problem-solving skills, and is dedicated to delivering an outstanding customer experience while achieving established performance goals.

Minimum Education

GED or High School level of education, required. Associate's degree, preferred

Minimum Qualifications

At least one (1) year of work history, required. Experience in general administration, business, healthcare, or a call center environment is highly preferred.

Eligibility

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Compensation

Pay Range: $18.00- $24.44 per hour. Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits

Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.