Service Rep Call Center Ambulatory Services Westchester

Loyola Medicine; Westchester (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision Benefits on your

FIRST DAY!!!

competitive wages

great work atmosphere

403(b)

Employee Assistance Program

Employee Discounts

Tuition Reimbursement

Job summary

Loyola Medicine in Illinois is seeking a full-time Call Center Representative to support our Medical Group patients. This day-shift role involves handling a high volume of inbound and outbound calls with a focus on delivering outstanding customer service.

The ideal candidate has at least 1 year of work history, is comfortable in a fast-paced environment, and demonstrates strong communication and problem-solving skills. Eligible for comprehensive benefits starting on day one.

Qualifications

• Minimum education as listed in job posting.
• 1 year of work history required.
• Experience in call center or healthcare admin is preferred.

Responsibilities

• Handle a high volume of inbound and outbound calls for our Medical Group patients in a call center setting.
• Deliver an outstanding customer experience while achieving established performance goals.

Skills

Communication skills

Problem-solving

Customer service

Education

GED or High School

Associate's degree preferred

Job description

Description

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

Employment Type

Full time

Shift

Day Shift

Description

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

We Offer

• Medical/Dental/Vision Benefits on your FIRST DAY!!!
• competitive wages
• great work atmosphere
• 403(b)
• Employee Assistance Program
• Employee Discounts
• Tuition Reimbursement

Job Responsibilities

This role is based in a call center setting, handling a high volume of inbound and outbound calls for our Medical Group patients. The ideal candidate thrives in a fast-paced environment, demonstrates strong communication and problem-solving skills, and is dedicated to delivering an outstanding customer experience while achieving established performance goals.

Minimum Education

• GED or High School level of education, required.
• Associate's degree, preferred

Minimum Qualifications

• At least one (1) year of work history, required.
• Experience in general administration, business, healthcare, or a call center environment is highly preferred.
• Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Compensation

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.