Service Provider Onboarding & Compliance Coordinator

The Home Depot, Inc.; Atlanta (GA); On-site; USD 52,000 - 64,000; Full time

Job summary

The Home Depot, Inc. is seeking a Service Provider Research Coordinator to manage onboarding and ongoing compliance of installers.

You will guide new providers through document collection, background checks, and THD badge processes, while also reviewing documents from existing providers to ensure ongoing compliance. Responsibilities include coordinating with field partners, handling administrative tasks, supporting system users, and contributing to special projects as needed.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Bachelor's degree preferred.

Responsibilities

• Onboard new installers and verify required documents.
• Maintain compliance for existing installers and monitor licenses and insurance.
• Provide administration support including system and profile changes and password resets.
• Assist with onboarding/compliance platform education and serve as liaison for inquiries.

Skills

Strong communication

Cross-functional collaboration

Detail oriented

Customer focus

Multi-tasking

Adaptability

Education

Bachelor's degree

High school diploma or GED

Tools

Microsoft Office

PowerPoint

Job description

The Home Depot, Inc. is seeking a Service Provider Research Coordinator to manage onboarding and ongoing compliance of installers.

You will guide new providers through document collection, background checks, and THD badge processes, while also reviewing documents from existing providers to ensure ongoing compliance. Responsibilities include coordinating with field partners, handling administrative tasks, supporting system users, and contributing to special projects as needed.