District Services Partnerships Lead

Home Depot; New Jersey; On-site; USD 90,000 - 130,000; Full time

Job summary

The Home Depot is seeking a District Services Manager to drive services sales by managing Service Providers and aligning with Home Services goals. You will oversee onboarding, performance reviews, and ongoing provider development across multiple stores, ensuring excellent customer experience and compliance.

You will partner with store teams, conduct regular reviews, and coordinate field activities, trainings, and inspections to maintain service quality and in-stock coverage.

Qualifications

• Minimum qualifications include a high school diploma or GED.
• Must be 18+ and legally permitted to work in the United States.
• Preferred qualifications include experience in retail/home improvement, residential remodel project management, and strong communication skills.

Responsibilities

• Oversee service provider relationships and ensure compliance with performance standards and SLAs.
• Conduct partnership reviews and monitor provider performance.
• Support store teams with provider relations and escalations.
• Lead training and field oversight to ensure service quality and prevent penalties.

Skills

Retail store environment knowledge

Project management

Negotiation & conflict resolution

Communication skills

Education

High School Diploma or GED

Bachelor's degree (preferred)

Job description

The Home Depot is seeking a District Services Manager to drive services sales by managing Service Providers and aligning with Home Services goals. You will oversee onboarding, performance reviews, and ongoing provider development across multiple stores, ensuring excellent customer experience and compliance.

You will partner with store teams, conduct regular reviews, and coordinate field activities, trainings, and inspections to maintain service quality and in-stock coverage.