Service Order & Quotes Specialist (Hybrid)

Sungrow USA Corporation; Houston (TX); Hybrid; USD 55,000 - 86,000; Full time

Job summary

Sungrow USA Corporation in Houston, TX is seeking a Service Order Specialist to support the Sungrow Service team with quotes and order execution. You will assist customers and coordinate between external customers and internal departments, manage the CRM tool, provide service administrative support, and oversee the entire order process from quote to shipment.

The role requires strong Excel skills, the ability to keep price lists updated, and collaboration with overseas teams to ensure pricing

Qualifications

• Strong Excel skills and ability to keep price lists updated.
• Experience with CRM tools and SAP C4 Hana is a plus.
• Excellent communication and organizational skills.
• Ability to coordinate with HQ and overseas teams to ensure pricing accuracy.

Responsibilities

• Support quotes and order execution for Sungrow Service team.
• Manage CRM and facilitate communication between customers and internal departments.
• Oversee the order process from Quote to execution and distribute parts/service orders to end users.

Skills

Advanced Excel

CRM tool management

SAP C4 Hana

Customer support

Communication

Organization

Attention to detail

Overseas coordination

Tools

SAP C4 Hana

Job description

Sungrow USA Corporation in Houston, TX is seeking a Service Order Specialist to support the Sungrow Service team with quotes and order execution. You will assist customers and coordinate between external customers and internal departments, manage the CRM tool, provide service administrative support, and oversee the entire order process from quote to shipment.

The role requires strong Excel skills, the ability to keep price lists updated, and collaboration with overseas teams to ensure pricing