Service & Ops Leader—Guest Experience & Training

Mi Cocina Ltd; Glen Hill (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonuses

Medical, dental, vision coverage

401K matching

Dining discounts

Job summary

Mi Cocina Ltd, a growing restaurant group, seeks a Restaurant Director to oversee planning, organizing, training and leadership that drive sales, guest satisfaction, food quality, cleanliness and safety across our Texas locations.

You will train and supervise front-of-house teams, schedule labor, manage cash handling and payroll-related tasks, monitor costs and compliance with health and safety regulations, and mentor staff toward professional growth.

Qualifications

• Be 21 years of age.
• Manager’s Food Service Certification and Alcohol Server Certification.
• Strong communication and leadership skills.
• Knowledge of front-of-house operations and food & beverage for 3+ years.
• Excellent basic math skills; ability to operate a cash register or POS system.
• Basic computer skills: Word, Outlook.
• Stand for long periods (up to 8 hours).
• Ability to reach, bend, stoop and lift up to 30 pounds.
• Stamina to work ~55 hours per week.

Responsibilities

• Oversee planning, organizing, training and leadership to meet sales and service goals.
• Ensure guest service standards and courteous service at all times.
• Maintain food quality, appearance and sanitation.
• Schedule labor and manage labor costs.
• Maintain cash handling and reconcile receipts per policies.
• Prepare required reports and schedules in an organized manner.
• Ensure compliance with health, safety and labor regulations.

Skills

Communication

Leadership

Math skills

Cash handling

POS knowledge

Front-of-house

Education

Food Service Certification

Alcohol Server Certification

Tools

POS system

Job description

Mi Cocina Ltd, a growing restaurant group, seeks a Restaurant Director to oversee planning, organizing, training and leadership that drive sales, guest satisfaction, food quality, cleanliness and safety across our Texas locations.

You will train and supervise front-of-house teams, schedule labor, manage cash handling and payroll-related tasks, monitor costs and compliance with health and safety regulations, and mentor staff toward professional growth.