Service Operations Leader: Branch Support & Compliance

Morgan-Stanley; Washington (District of Columbia); On-site; USD 68,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental and Vision

401(k)

Paid time off

Job summary

Morgan Stanley in Washington, DC seeks an Associate Service Manager to partner with the Service Manager, delivering operational support and oversight for the Market. You will handle money movement, trade support, approvals, and audit prep while coaching Service Associates.

You will drive process improvements, ensure compliance with firm policies, and participate in national calls for platform changes. The role offers exposure to cross-functional teams and opportunities to influence client

Qualifications

• Strong leadership and supervisory capabilities with ability to coach teams.
• Proven problem-solving and decision-making under pressure.
• Excellent written and verbal communication and relationship management.

Responsibilities

• Lead the branch in executing strategic priorities while ensuring policy adherence.
• Oversee service approvals, money movement, and audit readiness.
• Coordinate training for Service Associates and respond to inquiries.
• Collaborate with Service Manager to ensure regulatory compliance.

Skills

Leadership

Communication

Problem solving

Relationship management

Education

High School Diploma

College degree preferred

Series 7

Series 9/10

Series 66

Series 63

Series 65

Job description

Morgan Stanley in Washington, DC seeks an Associate Service Manager to partner with the Service Manager, delivering operational support and oversight for the Market. You will handle money movement, trade support, approvals, and audit prep while coaching Service Associates.

You will drive process improvements, ensure compliance with firm policies, and participate in national calls for platform changes. The role offers exposure to cross-functional teams and opportunities to influence client