Service Operations Coordinator

Curtis Power Solutions; Quakertown (Bucks County); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation package

Monthly performance incentives

Relocation & advancement opportunities

Family-owned business

Job summary

Curtis Power Solutions in Quakertown, PA, is seeking a Service Administrator to manage repair workflows and client communications in a fast-paced environment. The role emphasizes organization, scheduling, and precise documentation to keep service operations efficient and customer-focused.

The position offers full-time work in Quakertown with competitive compensation and opportunities for growth within the Indel Power Group. Strong Excel and Office skills are preferred.

Qualifications

• Previous experience as a service coordinator, dispatcher, administrative, or customer service role.
• Strong organizational skills with ability to manage multiple priorities and deadlines.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office and Excel.
• Experience creating and maintaining spreadsheets, trackers, or reports.
• Comfortable learning new software and AI tools to improve efficiency.
• Attention to detail and ability to work independently.

Responsibilities

• Provide administrative support to the service department and keep daily operations running smoothly.
• Coordinate the full repair process from intake through final billing.
• Track multiple repair orders with timely updates and accurate documentation.
• Serve as the primary customer contact and communicate status updates.
• Follow up with customers, technicians, vendors, and internal teams to prevent delays.
• Maintain service records and documentation with attention to detail.

Skills

Organizational skills

Communication (verbal & written)

Independent worker

Attention to detail

Customer service

Tools

Microsoft Excel

Microsoft Office

Job description

Curtis Power Solutions in Quakertown, PA, is seeking a Service Administrator to manage repair workflows and client communications in a fast-paced environment. The role emphasizes organization, scheduling, and precise documentation to keep service operations efficient and customer-focused.

The position offers full-time work in Quakertown with competitive compensation and opportunities for growth within the Indel Power Group. Strong Excel and Office skills are preferred.