Service Operations Coordinator

Palm Harbor Homes; Goodyear (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Cavco in Goodyear, AZ is seeking a Customer Service Coordinator to track service work orders, coordinate field activities, and respond to customer inquiries in a timely manner. You will support the service team with administrative tasks, ensure data accuracy, and assist with order processing and reporting.

The role requires strong communication, attention to detail, and the ability to work cross-functionally with service technicians and managers to resolve issues and support invoicing.

Qualifications

• Requires a high school diploma or its equivalent.
• 1–3 years of related experience.
• May be entry level if some experience in the skill.
• Works under moderate supervision.

Responsibilities

• Enters and tracks service work orders and ensures data accuracy.
• Assists with daily workforce planning to boost efficiency.
• Processes customer orders and updates information.
• Responds to customer inquiries and requests.
• Generates reports on open orders up to invoicing.

Skills

Customer service experience

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Cavco in Goodyear, AZ is seeking a Customer Service Coordinator to track service work orders, coordinate field activities, and respond to customer inquiries in a timely manner. You will support the service team with administrative tasks, ensure data accuracy, and assist with order processing and reporting.

The role requires strong communication, attention to detail, and the ability to work cross-functionally with service technicians and managers to resolve issues and support invoicing.