Client Services & Operations Coordinator

CGP Maintenance & Construction Services, Inc.; Phoenix (AZ); On-site; USD 52,000 - 70,000; Full time

Job summary

CGP Maintenance & Construction Services, Inc. is seeking a Service Coordinator in Phoenix to manage a portfolio of client projects. The role emphasizes scheduling, communication, and budget oversight with a focus on SLA adherence.

The position involves leading field technicians and subcontractors, preparing invoices and contracts, and maintaining accurate project records to ensure timely completion and client satisfaction.

Qualifications

• Associates degree or equivalent in related field required.
• Understanding of business and management practices is preferred.
• Proficiency with office administrative procedures and software.
• Basic accounting knowledge is advantageous.

Responsibilities

• Schedule and coordinate work orders per SLA for clients.
• Provide daily client communication via email and portals.
• Manage budgets and prepare client invoices upon completion.
• Lead technicians and subcontractors, ensuring timely job progress.
• Prepare contracts for subcontractors and maintain data in the system.
• Monitor and update project status and allocate resources.

Skills

Multi-tasking

Excellent communication

Planning & organizing

Teamwork

Detail oriented

Adaptability

Education

Associates degree or equivalent

Business & management knowledge

Office procedures

Basic accounting knowledge

Tools

Microsoft Office

Word

Excel

PowerPoint

Job description

CGP Maintenance & Construction Services, Inc. is seeking a Service Coordinator in Phoenix to manage a portfolio of client projects. The role emphasizes scheduling, communication, and budget oversight with a focus on SLA adherence.

The position involves leading field technicians and subcontractors, preparing invoices and contracts, and maintaining accurate project records to ensure timely completion and client satisfaction.