Service Operations Associate — Data Integrity & Invoicing

Pavion; Lee's Summit (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Pavion is seeking a Service Operations Associate to join our security business unit in Lees Summit, MO. You will help ensure operational accuracy by auditing project documentation and supporting closeout processes, invoicing, and reporting across departments.

The role requires 0-3 years of related experience, strong communication, and proficiency in MS Excel, Outlook, and Word. We offer a competitive hourly rate and a comprehensive benefits package.

Qualifications

• 0-3 years prior business or customer service related experience.
• Strong written and verbal communication skills.
• Basic MS Excel, Outlook and Word knowledge.
• Basis PC Hardware, Networking, CCTV, Access Control and Alarm knowledge a plus.
• Ability to work effectively with others as well as independently.
• Team player, flexible and resourceful.
• Ability to prioritize workload.
• Ability to work in a fast paced environment.

Responsibilities

• Audits completed projects from the project management team to verify documentation, compliance, and quality standards.
• Submits final invoicing to the billing department, researches and resolves discrepancies, and creates clear customer reports.
• Enter and maintain data in Microsoft Dynamics Business Central and Excel while collaborating with multiple departments to support project closeout.

Skills

Customer service experience

Communication skills

Independent work

Team player

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft Dynamics BC

Job description

Pavion is seeking a Service Operations Associate to join our security business unit in Lees Summit, MO. You will help ensure operational accuracy by auditing project documentation and supporting closeout processes, invoicing, and reporting across departments.

The role requires 0-3 years of related experience, strong communication, and proficiency in MS Excel, Outlook, and Word. We offer a competitive hourly rate and a comprehensive benefits package.