Service & Operations Agent - Customer Support

DHL Group; Carrollton (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Bonus/Incentive Programs

401K with company match

Medical, Dental, Vision

Tuition Reimbursement

Paid Time Off – Starting at 4 Weeks (e

Paid Leave

Employee Discount Program

Employee Assistance & Work LifeProgram

Outstanding training opportunities

Job summary

DHL Express in Carrollton, TX is seeking a Service Agent to provide operational management and customer support at the service center, ensuring timely pickup and delivery handling and compliance with safety and company policies.

You will handle customer service, assist with shipment processing and documentation, support billing and coordination with sales, and work as part of the operations team; FAA/TSA/CBP background checks for a SIDA badge are required.

Job description

DHL Express in Carrollton, TX is seeking a Service Agent to provide operational management and customer support at the service center, ensuring timely pickup and delivery handling and compliance with safety and company policies.

You will handle customer service, assist with shipment processing and documentation, support billing and coordination with sales, and work as part of the operations team; FAA/TSA/CBP background checks for a SIDA badge are required.