Service Operations Admin Pro

U.S.-Engineering-; Kansas City (MO); On-site; USD 30,000 - 41,000; Full time

Job summary

U.S. Engineering in the United States is seeking an Administrative Assistant – Service to support the Service Department with administrative and operational tasks across regions.

You'll maintain records, manage training documentation and travel coordination, support fleet administration, accounts payable, and customer communications. The role emphasizes independent work, accuracy, and cross-functional collaboration.

Qualifications

• High School Diploma or equivalent required.
• Administrative, customer service, accounting, operations, or related experience preferred.
• Experience with data entry, document management, scheduling, and general office administration preferred.
• Experience supporting field service, construction, facilities, HVAC, or a similar operational environment preferred.

Responsibilities

• Cross-Functional Service Support: serve as a flexible administrative resource to leadership, coordinators, technicians, project managers, HR, vendors, customers and internal partners.
• Records, Documentation & Information Management: maintain accurate Service Department records and documentation.
• Training, Credentialing & Travel Coordination: coordinate training, credentialing and travel across Service regions.
• Fleet & Vehicle Administration: coordinate service fleet activities and vehicle-related administration.
• Accounts Payable & Customer Support: assist with PO corrections, vendor invoices, and client documentation.
• Events, Recognition & Department Support: plan and execute service department events and communications.

Skills

Administrative skills

Customer service

Scheduling

Data entry

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Fieldglass

Atlas

Nest

Job description

U.S. Engineering in the United States is seeking an Administrative Assistant – Service to support the Service Department with administrative and operational tasks across regions.

You'll maintain records, manage training documentation and travel coordination, support fleet administration, accounts payable, and customer communications. The role emphasizes independent work, accuracy, and cross-functional collaboration.