Service Operations Coordinator

FilterPro USA, LLC; Florence (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

FilterPro USA, LLC is seeking an Operations Support Assistant to provide administrative and operational support to the VP, Inventory Manager, and Service Operations Support Manager. The role focuses on data entry, reporting, and workflow coordination to keep daily service operations efficient.

This is an office-based position with limited customer interaction. You will manage schedules, tickets, and inventory records in company systems, generate daily reports, and help maintain accurate data

Qualifications

• Strong organizational and multitasking skills.
• High attention to detail and accuracy.
• Strong computer and data entry skills.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Ability to work independently and manage multiple priorities.
• Strong internal communication skills.

Responsibilities

• Provide day-to-day administrative support to leadership and operations teams.
• Answer incoming phone calls and direct calls to the appropriate department or team member.
• Assist with special projects and operational tasks as assigned.
• Maintain organized digital and physical records.
• Enter pre-built schedules into the company system.
• Add warehouse tickets or dump tickets to technician schedules upon request.
• Move tickets between technicians when directed by management.
• Assist with maintaining accurate service schedules and ticket information.
• Run and distribute daily operational reports.
• Pull invoices and service documentation as requested.
• Assist with operational tracking and internal reporting.
• Ensure accurate data entry and recordkeeping within company software.
• Enter inventory transactions into company systems.
• Assist Inventory Manager with inventory tracking and administrative tasks.
• Maintain accurate inventory-related documentation.
• Support workflow between operations, inventory, and leadership teams.
• Assist with maintaining operational organization and efficiency.
• Help ensure data accuracy across service and inventory systems.

Skills

Organizational skills

Data entry

Microsoft Office

Independent work

Communication

Attention to detail

Tools

Microsoft Office Suite

Job description

FilterPro USA, LLC is seeking an Operations Support Assistant to provide administrative and operational support to the VP, Inventory Manager, and Service Operations Support Manager. The role focuses on data entry, reporting, and workflow coordination to keep daily service operations efficient.

This is an office-based position with limited customer interaction. You will manage schedules, tickets, and inventory records in company systems, generate daily reports, and help maintain accurate data