Engineering Services Admin — Customer-Focused Support

South Jordan City; South Jordan (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of South Jordan is seeking a Full-Time Engineering Services Administrative Assistant to provide administrative and customer service support for Engineering Services, Building and Planning. The role helps residents, contractors, developers, and City staff navigate department processes while keeping information and daily operations organized and on track.

Key duties include answering calls, routing messages, coordinating department communications, and processing development applications

Qualifications

• High school graduate (or equivalent) with at least one year of office administration or customer service experience, or an equivalent combination of education and experience.
• Strong communication skills and a professional, helpful customer service approach.
• Organized and detail-oriented with ability to manage multiple priorities, deadlines, and interruptions.
• Proficient in Microsoft 365 applications (Word, Outlook, Excel) and Adobe software.
• Collaborative team member with initiative, sound judgment, adaptability, and willingness to learn new processes.
• Able to build positive working relationships with coworkers, City officials, contractors, developers, and the public.
• Valid Utah Class D Driver License; Utah Notary Public license preferred.

Responsibilities

• Provide administrative and front-desk support, including answering and routing calls, relaying messages, and assisting customers in person.
• Assist residents, contractors, developers, and City officials with questions about department services and processes.
• Prepare and coordinate department communications, meeting materials, minutes, notices, agreements, and other administrative documents.
• Receive and process development applications and building permits, including coordinating documentation, revisions, resubmittals, payments, bonds, and clearances.
• Schedule building inspection requests and assist with certificates of occupancy or completion and utility clearances.
• Coordinate development-related documentation and plat recording with external stakeholders and the County Recorder.
• Help maintain organized department records and support records management requirements.

Skills

Customer service

Organizational skills

Communication

Team player

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Adobe

Job description

The City of South Jordan is seeking a Full-Time Engineering Services Administrative Assistant to provide administrative and customer service support for Engineering Services, Building and Planning. The role helps residents, contractors, developers, and City staff navigate department processes while keeping information and daily operations organized and on track.

Key duties include answering calls, routing messages, coordinating department communications, and processing development applications