Service Manager — Retail Store Leader

Hy-Vee, Inc.; Maple Grove (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Service Manager in Minnesota to supervise store operations and lead a diverse team. You will ensure prompt, friendly customer service and oversee scheduling, merchandising, and compliance across departments.

The role emphasizes people development, process improvement, and a strong store culture. Experience in retail leadership and a passion for helping customers are essential for success in this fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 2+ years of related work experience preferred.
• Ability to supervise and coordinate store activities across departments.

Responsibilities

• Provide prompt, friendly customer service and greet customers.
• Lead by example, maintain positive employee relations and teamwork.
• Plan, prepare, and adjust work schedules; assign duties and ensure timely completion.
• Supervise activities across all store areas when Department Manager is absent.
• Address customer issues promptly and professionally.

Skills

Customer service

Team leadership

Scheduling

Merchandising

Education

High school diploma or equivalent

Tools

POS system

Job description

Hy-Vee, Inc. is seeking a Service Manager in Minnesota to supervise store operations and lead a diverse team. You will ensure prompt, friendly customer service and oversee scheduling, merchandising, and compliance across departments.

The role emphasizes people development, process improvement, and a strong store culture. Experience in retail leadership and a passion for helping customers are essential for success in this fast-paced environment.