Service Manager | New Facility, Top-Performance Rewards

JEFF WYLER SPRING GROVE 3 INC; Cincinnati (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Supportive upper management

Advancement opportunities

Job summary

Jeff Wyler Superior Honda in Cincinnati is seeking an Experienced Service Manager to lead our new state-of-the-art service department during a major transition. The role emphasizes profitable operations, staffing efficiency, customer satisfaction, and collaboration with upper management to drive growth and service excellence across the dealership.

You will oversee 20+ bay service operations with a focus on quality repairs, productivity, and superior customer care, while maintaining service

Qualifications

• Experience managing automotive service departments.
• Ability to hire, train, and motivate staff.
• Proven budgeting and cost control skills.
• Strong focus on customer satisfaction and service quality.

Responsibilities

• Forecast goals and objectives for the department and strive to meet them.
• Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
• Prepares and administers an annual operating budget for the service department.
• Maintains reporting systems required by general management and the factory.
• Directs and schedules the activities of all department employees.
• Develop and implement a marketing plan which promotes new and repeat business.
• Establishes and maintains good working relationships with customers to encourage repeat and referral business.
• Ensures proper care, storage, and inventory of special tools.

Skills

Service management leadership

Staff development

Budgeting & cost control

Customer satisfaction

Communication

Job description

Jeff Wyler Superior Honda in Cincinnati is seeking an Experienced Service Manager to lead our new state-of-the-art service department during a major transition. The role emphasizes profitable operations, staffing efficiency, customer satisfaction, and collaboration with upper management to drive growth and service excellence across the dealership.

You will oversee 20+ bay service operations with a focus on quality repairs, productivity, and superior customer care, while maintaining service