Growth-Driven Automotive Service Advisor

JEFF WYLER COLUMBUS INC; Canal Winchester (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Employee discount program

Job summary

Jeff Wyler Columbus Auto Mall in Columbus, Ohio is seeking a friendly, customer-focused Service Advisor to serve as the main liaison between customers and the service department. You will translate vehicle service needs into clear repair orders, provide estimates, and coordinate with technicians to ensure timely, quality service.

The ideal candidate excels in communication, organization, and building customer relationships, with a willingness to learn dealership processes and contribute to team

Qualifications

• Strong communication and customer service skills.
• Professional, friendly approach and ability to build rapport.
• Good organizational skills and attention to detail.
• Team-oriented attitude and willingness to learn dealership processes.

Responsibilities

• Greet customers, listen to concerns, understand service needs.
• Write accurate repair orders and document concerns.
• Explain maintenance and repairs clearly and provide estimates for authorization.
• Communicate with technicians and service management to keep repairs moving.
• Keep customers updated on progress and completion times.
• Follow up to ensure customer satisfaction and loyalty.

Skills

Customer service

Communication

Organization

Teamwork

Computer skills

Sales background

Tools

Dealership software

Job description

Jeff Wyler Columbus Auto Mall in Columbus, Ohio is seeking a friendly, customer-focused Service Advisor to serve as the main liaison between customers and the service department. You will translate vehicle service needs into clear repair orders, provide estimates, and coordinate with technicians to ensure timely, quality service.

The ideal candidate excels in communication, organization, and building customer relationships, with a willingness to learn dealership processes and contribute to team