Service & Maintenance Manager – Growth & Safety Leader

North American Transportation Management Institute; Indianapolis (IN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & PromotionalOpport

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

An inclusive and welcoming culture

Job summary

United Rentals is seeking a Service Manager at a Mobile Storage branch to lead a maintenance operation, hire and motivate Service Technicians, and drive efficiency and customer satisfaction through proper maintenance and repair.

You will partner with the Branch Manager, manage P&L and costs, champion safety, DOT compliance, and staff development, with a focus on performance metrics, training, and cost control.

Qualifications

• High School diploma required; trade-school degree a plus; bachelor's degree preferred.
• 5 years' service and maintenance experience and a minimum of 3 years supervisory experience.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills (Excel).

Responsibilities

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes.
• Staff location adequately based on skills and workload.
• Responsible for R&M, P&L and associated costs/budget.
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics.
• Oversee parts department activities, to ensure optimal customer service and cost control.
• Maintain knowledge of current DOT Requirements.
• Ensure training and focus to avoid preventable accidents and other DOT Citations.
• Evaluate performance and promotability of team members, providing needed skills training and coaching.
• Promote a culture of safety and discipline through leadership and accountability.

Skills

Leadership

Customer service

P&L understanding

Excel

Education

High School diploma

Trade-school degree

Bachelor's degree

Tools

Microsoft Excel

Job description

United Rentals is seeking a Service Manager at a Mobile Storage branch to lead a maintenance operation, hire and motivate Service Technicians, and drive efficiency and customer satisfaction through proper maintenance and repair.

You will partner with the Branch Manager, manage P&L and costs, champion safety, DOT compliance, and staff development, with a focus on performance metrics, training, and cost control.