Service Manager - Lead High-Performance Auto Team

VIP, Inc.; Old Town, Northern (ME, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

VIP, Inc. in Old Town, ME is seeking a Service Manager who leads a team to deliver an exceptional customer experience and aligns with VIP’s mission to earn automotive customers for life.

The role requires strong leadership, safety compliance, team building, and operational excellence across service, parts, and technician coordination.

You will manage daily operations, ensure safety, training, and adherence to policies while fostering growth and customer satisfaction.

Qualifications

• Two years of automotive service management experience.
• Two-year college or technical school program recommended.
• Or an equivalent combination of education and experience.

Responsibilities

• Ensure workplace safety is Priority #1 and enforce safety policies.
• Build an Extraordinary Team and hire the best associates.
• Coordinate scheduling and communicate with the team for smooth operations.
• Enforce compliance with service ethics and municipal, state, and federal regulations.

Skills

People management

Leadership

Communication

Decision making

Education

Two-year college/technical school

Job description

VIP, Inc. in Old Town, ME is seeking a Service Manager who leads a team to deliver an exceptional customer experience and aligns with VIP’s mission to earn automotive customers for life.

The role requires strong leadership, safety compliance, team building, and operational excellence across service, parts, and technician coordination.

You will manage daily operations, ensure safety, training, and adherence to policies while fostering growth and customer satisfaction.