Automotive Service Manager: Lead a High-Impact Team

VIP Tires & Service; Marshfield (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

VIP, Inc. is seeking a Service Manager in Massachusetts to lead a safety-first, customer-focused automotive service team. You will set expectations, hire and develop talent, and ensure smooth daily operations.

This role emphasizes building high-performing teams, enforcing policies, coordinating scheduling, and maintaining a compliant, welcoming service environment while delivering VIP's promise to earn automotive customers for life.

Qualifications

• Two years of related experience in automotive service management.
• Two-year college or technical school program recommended.
• Equivalent combination of education and experience may qualify.

Responsibilities

• Lead safety-first operations and ensure compliance with policies.
• Build and manage an extraordinary team to deliver exceptional customer experiences.
• Schedule staff to meet customer needs across all hours of operation.
• Coach, train, and support staff to meet performance standards.
• Communicate with management and oversee policy administration.

Skills

People management

Leadership

Communication

Organization

Automotive servicing understanding

Education

Two-year college or technical school program

Equivalent combination of education and experience

Job description

VIP, Inc. is seeking a Service Manager in Massachusetts to lead a safety-first, customer-focused automotive service team. You will set expectations, hire and develop talent, and ensure smooth daily operations.

This role emphasizes building high-performing teams, enforcing policies, coordinating scheduling, and maintaining a compliant, welcoming service environment while delivering VIP's promise to earn automotive customers for life.