Service Manager: Lead Guest Experience, Flexible Schedules

LOGAN; Chattanooga (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

LOGAN is seeking a Service Manager to deliver exceptional customer service, develop guest relationships, and drive revenue while maintaining a productive work environment. The role emphasizes problem solving, staff development, and adherence to safety standards.

Responsibilities include managing daily operations, scheduling, vendor relations, and ensuring quality and cost control. Strong leadership and communication are essential for success in this role.

Qualifications

• High school diploma or GED required.
• Prior Front of House & Back of House Manager experience preferred.
• 3+ years restaurant experience required.
• Supervisory experience required.
• Excellent communication and leadership skills.
• Ability to motivate employees and manage teams to ensure service standards.

Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Mentor and coach team members to maintain high standards.
• Oversee daily restaurant operations including scheduling and shift management.
• Ensure compliance with sanitation, safety, and food handling standards.
• Monitor costs and manage inventory to optimize profitability.
• Maintain vendor relationships and ensure timely deliveries.
• Analyze sales data to meet revenue goals while controlling waste.

Skills

Leadership

Communication

Team motivation

Restaurant management

Scheduling

Customer service

Education

High school diploma or GED

Job description

LOGAN is seeking a Service Manager to deliver exceptional customer service, develop guest relationships, and drive revenue while maintaining a productive work environment. The role emphasizes problem solving, staff development, and adherence to safety standards.

Responsibilities include managing daily operations, scheduling, vendor relations, and ensuring quality and cost control. Strong leadership and communication are essential for success in this role.