Restaurant Service & Guest Experience Manager

LOGAN; Dale Acres (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

LOGAN is seeking a Service Manager to deliver exceptional customer service, monitor guest satisfaction, and foster a productive team environment. You will drive revenue growth while upholding brand standards and safety protocols.

Ideal candidates have strong leadership, hands-on management experience in front and back of house, and a proven ability to train staff and optimize operations. This role requires flexible schedules and a focus on guest experience.

Qualifications

• 3+ years of restaurant experience
• Supervisory experience in a fast-paced setting
• Strong leadership and management skills
• Meets all company service standards
• Energetic and flexible

Responsibilities

• Deliver superior service and maximize customer satisfaction
• Train and develop team members to ensure competency
• Ensure compliance with sanitation and safety regulations
• Manage day-to-day restaurant operations and scheduling
• Maintain inventory levels and control costs

Skills

FOH Manager

BOH Manager

Leadership

Communication

Education

High school diploma / GED

Tools

POS systems

MS Office

Job description

LOGAN is seeking a Service Manager to deliver exceptional customer service, monitor guest satisfaction, and foster a productive team environment. You will drive revenue growth while upholding brand standards and safety protocols.

Ideal candidates have strong leadership, hands-on management experience in front and back of house, and a proven ability to train staff and optimize operations. This role requires flexible schedules and a focus on guest experience.