Guest Experience & Operations Leader

LOGAN; Waxahachie (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

LOGAN is seeking a Service Manager to deliver exceptional guest service, supervise front and back of house, and drive revenue growth. You will build relationships with guests, mentor staff, and maintain a productive work environment.

The role requires strong leadership, supervisory experience, and a focus on food safety, sanitation, and cost control. You will oversee daily operations, scheduling, training, and adherence to standards to uphold LOGAN's brand.

Qualifications

• High school diploma or GED required.
• 3+ years of restaurant experience.
• Prior Front of House & Back of House Manager experience.
• Supervisory experience.
• Strong leadership and management skills.

Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Manage day-to-day restaurant operations, including opening/closing and shift management.
• Train and develop team members to ensure competency and high standards of service.
• Respond to customer complaints efficiently and accurately.
• Control costs and maintain food and beverage profitability while reducing waste.
• Ensure sanitation and safety regulations are adhered to.

Skills

Leadership

Team management

Communication

Customer service

Problem solving

Adaptability

Education

High school diploma or GED

Tools

Computer skills

Job description

LOGAN is seeking a Service Manager to deliver exceptional guest service, supervise front and back of house, and drive revenue growth. You will build relationships with guests, mentor staff, and maintain a productive work environment.

The role requires strong leadership, supervisory experience, and a focus on food safety, sanitation, and cost control. You will oversee daily operations, scheduling, training, and adherence to standards to uphold LOGAN's brand.