Service Manager - Lead Growth & Customer Experience

Tuckahoe Holdings, LLC; Florida; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life & Dis

401K Plan with Company Match

Company supported Health Savings akun

Paid Holidays & Vacation

Job summary

Bobcat in Florida is seeking a Service Manager to oversee the service department, drive productivity, and elevate customer experience. The role requires hands-on leadership, developing teams of Service Advisors and Technicians, and managing daily operations and profitability.

Salary ranges from $65,000 to $75,000 per year plus the OneTeam Bonus Program and a Monday-Friday schedule with benefits. This is a full-time position with growth opportunities and a customer-focused culture.

Qualifications

• Three years of management experience; construction industry preferred.
• Strong organizational skills.
• Excellent customer service with effective communication.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• High school diploma or equivalent.

Responsibilities

• Maintain high customer satisfaction, listening to concerns and resolving conflicts.
• Recruit, train and supervise Service Advisors and Technicians; performance reviews.
• Direct daily service department operations, including expenses and profitability.
• Keep safety records, document actions, lead discussions and meetings.
• Collaborate with management to support growth strategies.
• Perform other tasks as assigned by management.

Skills

Management experience

Organizational skills

Customer service

Microsoft Office

Education

High school diploma or equivalent

Job description

Bobcat in Florida is seeking a Service Manager to oversee the service department, drive productivity, and elevate customer experience. The role requires hands-on leadership, developing teams of Service Advisors and Technicians, and managing daily operations and profitability.

Salary ranges from $65,000 to $75,000 per year plus the OneTeam Bonus Program and a Monday-Friday schedule with benefits. This is a full-time position with growth opportunities and a customer-focused culture.