Auto Service Manager — Lead Tech Team & Growth

Bridgestone Americas; Vero Beach (FL); Vor Ort; USD 29.000 - 47.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision – Starting

Paid vacation and holidays

On‑the‑job training and ASE trainings

Flexible work schedule

401(k) match

On demand pay (daily pay)

Zusammenfassung

Bridgestone Americas, Inc. is seeking a Service Manager/Supervisor in Florida to lead the auto service team, manage customer relationships, and supervise technicians while assisting with parts purchases. The role emphasizes coaching, scheduling, and ensuring quality service.

The position requires strong people skills, a valid driver's license, and a track record in auto service. Bridgestone offers competitive wages and a path to professional certifications.

Qualifikationen

• High School Diploma or equivalent.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Valid automotive driver's license.
• Willingness to continue education and stay current in automotive repair.
• Ability to recruit and select technicians.

Aufgaben

• Assign and schedule work duties to auto service staff according to individual skill level.
• Serve all automotive service needs of customers.
• Oversee the hiring and training of an effective auto service team.
• Ensure high teammate retention.
• Maintain compliance with quality standards.
• Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions.
• Serve as the primary point of contact for customer inquiries and feedback.
• Develop understanding of business operations in the automotive service environment.
• Drive sales through proactive customer interactions and thorough vehicle inspections.
• Provide insights to the front of the shop to facilitate product and service sales.

Kenntnisse

People skills

Leadership

Coaching

Communication

Customer service

Ausbildung

High School Diploma or equivalent

Associate degree preferred

Tools

ASE certifications

Jobbeschreibung

Bridgestone Americas, Inc. is seeking a Service Manager/Supervisor in Florida to lead the auto service team, manage customer relationships, and supervise technicians while assisting with parts purchases. The role emphasizes coaching, scheduling, and ensuring quality service.

The position requires strong people skills, a valid driver's license, and a track record in auto service. Bridgestone offers competitive wages and a path to professional certifications.