Parts Manager: Lead Inventory & Customer Experience

Bobcat Company; Columbia Township (MO); Sur place; USD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health & dental benefits

401K plan with company match

Paid holidays & vacation

Employee discounts

Life & disability policies

Résumé du poste

Bobcat Company is seeking a Parts Manager to oversee the Parts Department, directing daily operations, inventory control, and staff development. The role focuses on enhancing customer satisfaction and process efficiency on the shop floor and with service teams.

The ideal candidate will have 3+ years of management experience in construction-related settings, strong organizational skills, and a customer-focused mindset. This full-time position offers benefits and ongoing opportunities for growth.

Qualifications

• Three years of successful management experience, preferably in construction.
• Knowledge of modern management techniques and best practices.
• Excellent organizational skills.
• Results-driven and customer-focused.

Responsabilités

• Maintain efficient Parts Department processes to ensure customer satisfaction.
• Oversee daily department duties, stock orders, sales tracking, cleanliness, staffing, and stocking.
• Train and develop Parts Department staff.
• Provide superior in-person and phone customer service.
• Understand the customer base and unique applications.
• Conduct quarterly physical inventories of parts and related inventories.
• Analyze discrepancies between computer inventory and physical stock.
• Coordinate with Sales, Service and Rental to ensure customer satisfaction.
• Foster teamwork and maintain a positive attitude among staff.

Connaissances

Management experience

Organizational skills

Customer focus

Industry knowledge

Formation

High school diploma

Description du poste

Bobcat Company is seeking a Parts Manager to oversee the Parts Department, directing daily operations, inventory control, and staff development. The role focuses on enhancing customer satisfaction and process efficiency on the shop floor and with service teams.

The ideal candidate will have 3+ years of management experience in construction-related settings, strong organizational skills, and a customer-focused mindset. This full-time position offers benefits and ongoing opportunities for growth.