Service Manager

Tuckahoe Holdings, LLC; Florida; Vor Ort; USD 65.000 - 75.000; Vollzeit

Benefits dieser Stelle

Health, Dental, Vision, Life & Dis

401K Plan with Company Match

Company supported Health Savings akun

Paid Holidays & Vacation

Zusammenfassung

Bobcat in Florida is seeking a Service Manager to oversee the service department, drive productivity, and elevate customer experience. The role requires hands-on leadership, developing teams of Service Advisors and Technicians, and managing daily operations and profitability.

Salary ranges from $65,000 to $75,000 per year plus the OneTeam Bonus Program and a Monday-Friday schedule with benefits. This is a full-time position with growth opportunities and a customer-focused culture.

Qualifikationen

• Three years of management experience; construction industry preferred.
• Strong organizational skills.
• Excellent customer service with effective communication.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• High school diploma or equivalent.

Aufgaben

• Maintain high customer satisfaction, listening to concerns and resolving conflicts.
• Recruit, train and supervise Service Advisors and Technicians; performance reviews.
• Direct daily service department operations, including expenses and profitability.
• Keep safety records, document actions, lead discussions and meetings.
• Collaborate with management to support growth strategies.
• Perform other tasks as assigned by management.

Kenntnisse

Management experience

Organizational skills

Customer service

Microsoft Office

Ausbildung

High school diploma or equivalent

Jobbeschreibung

We take pride in our culture and strive to make Bobca** t - G **DN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Service Manager

Bobcat is looking for a talented Service Manager to assign and direct all work performed within the service department. The successful candidate will have a hands‑on approach and will be committed to implementing strategies that increase the productivity of the service department and elevating the customer experience.

Service Manager

$65,000-$75,000

Plus, OneTeam Bonus Program

Monday-Friday

Great Benefits!

Essential Job Functions:

• Developing and maintaining high levels of customer satisfaction; including listening effectively to customer’s concerns and resolving any conflicts with customers (both internally and externally)

• Recruit, train, and supervise Service Advisors and a team of Technicians. Weekly review of technician efficiencies, annual performance reviews, and handling disciplinary actions are included in the role.

• Direct and maintain the daily operations of the service department, including expenses and profitability of the service department.

• Keep accurate safety records, document service actions, lead discussions, and conduct meetings.

• Collaborate with company management to support and implement growth strategies

• Other tasks as assigned by management.

Qualifications:

• A minimum of three years’ successful management experience, within the construction industry preferred.

• Excellent organizational skills.

• Demonstrated ability in providing excellent service to both internal and external customers through effective communication

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)

• High school diploma or equivalent.

Job Type: Full-time

Work Environment/Physical Demands:

• Many working hours are spent sitting down and working on a computer but managing by walking around is a must. This includes interaction in/on compact equipment requiring the ability to occasionally climb, stand, bend and crouch.

• Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.

• Answering the phone and speaking with customers and employees.

• The noise level in the work environment is usually moderate, proximity to the service bays can result in brief periods of loud noise.

Benefits:

• Health, Dental, Vision, Life & Disability Policies

• 401K Plan with Company Match

• Company supported Health Savings accounts

• Paid Holidays & Vacation

Pre-Employment drug screens, background screening & proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.