Service Manager: Lead, Grow & Delight Clients

Cintas; North Great River (NY); On-site; USD 83,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Disability, life and AD&D insurance

Paid time off

Career development opportunities

Job summary

Cintas is seeking a Service Manager to lead our customer-facing Service team. Responsibilities include hiring and performance management; driving customer satisfaction; training on sales techniques; and meeting sales, profit, inventory and payroll goals.

The role involves budget management and on-site support, including driving to customer locations and assisting with pickups and deliveries. Ideal candidates have a valid driver's license and a high school diploma or GED; a Bachelor's degree or

Qualifications

• Valid driver's license required.
• High School Diploma or GED; Bachelor's degree or equivalent work experience preferred.

Responsibilities

• Directly manage the customer-facing Service team; hire and evaluate staff.
• Lead the team to meet sales, profit, inventory and payroll goals.
• Manage budgets and operational issues affecting service.
• Provide hands-on support; visit customers and assist with pickups/deliveries.
• Drive a company vehicle to customer locations; ensure world-class service.

Skills

Management experience

Experience in industrial sales

Customer service

Valid drivers license

Education

High School Diploma/GED

Bachelor's Degree or equivalent

Job description

Cintas is seeking a Service Manager to lead our customer-facing Service team. Responsibilities include hiring and performance management; driving customer satisfaction; training on sales techniques; and meeting sales, profit, inventory and payroll goals.

The role involves budget management and on-site support, including driving to customer locations and assisting with pickups and deliveries. Ideal candidates have a valid driver's license and a high school diploma or GED; a Bachelor's degree or