Service Manager: Lead Customer-Facing Team & Growth

Cintas Corporation; Cayce (SC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Paid time off

Job summary

Cintas Corporation is seeking a Service Manager to lead our customer-facing Service team. You will hire, coach, and manage performance while sustaining a safe, productive work environment and ensuring high customer satisfaction.

You will drive service excellence by resolving customer issues, supporting field staff, and helping achieve sales, profit, inventory, and payroll goals. This role involves hands-on support, travel to customer sites, and budget management.

Qualifications

• Required: Valid driver's license
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred
• Preferred: experience in industrial sales or customer service
• Availability to start within two weeks after offer made/accepted

Responsibilities

• Directly manage our customer-facing Service team.
• Hire and manage performance; lead a safe working environment.
• Resolve customer-related issues and train the team on sales techniques.
• Support service reps with field visits, pickups, and deliveries as needed.
• Manage budgets and achieve sales, profit, inventory, and payroll goals.

Skills

Valid driver's license

High School Diploma/GED

Bachelor's Degree or equivalent

Education

High School Diploma/GED

Bachelor's Degree or equivalent work experience preferred

Job description

Cintas Corporation is seeking a Service Manager to lead our customer-facing Service team. You will hire, coach, and manage performance while sustaining a safe, productive work environment and ensuring high customer satisfaction.

You will drive service excellence by resolving customer issues, supporting field staff, and helping achieve sales, profit, inventory, and payroll goals. This role involves hands-on support, travel to customer sites, and budget management.