Service Manager – Lead Customer Success & Team Growth

Cintas Corporation; San Francisco (CA); On-site; USD 83,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

401(k) match/ESOP

Disability & Life Insurance

Paid time off

Career development

Job summary

Cintas Corporation in San Francisco, CA is seeking a Service Manager to lead our customer-facing Service team. You will hire, coach, and drive performance, foster a safe work environment, and ensure high customer satisfaction through effective issue resolution and on-site service.

The role includes training staff in sales techniques, supervising budget and payroll, and hands-on support such as accompanying service reps, visiting customers, and transporting products.

Qualifications

• Valid driver’s license required.
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred.

Responsibilities

• Directly manage the customer-facing Service team and drive performance.
• Hire and performance manage the team; foster a safe working environment and ensure customer satisfaction.
• Provide hands-on support with service reps, accompany or visit customers, and assist in on-site service and deliveries.

Skills

Valid driver's license

Education

Bachelor's degree or equivalent work experience

Job description

Cintas Corporation in San Francisco, CA is seeking a Service Manager to lead our customer-facing Service team. You will hire, coach, and drive performance, foster a safe work environment, and ensure high customer satisfaction through effective issue resolution and on-site service.

The role includes training staff in sales techniques, supervising budget and payroll, and hands-on support such as accompanying service reps, visiting customers, and transporting products.