Service Manager: Lead a High-Performance Auto Service Team

VIP Tires & Service; Biddeford (ME); On-site; USD 60,000 - 80,000; Full time

Job summary

VIP Tires & Service in Biddeford, ME seeks a Service Manager to lead a dynamic automotive service team. You will set expectations, coach staff, and ensure a safe, compliant, customer-focused operation that delivers an exceptional experience.

This exempt, full-time role requires strong leadership, scheduling savvy, and the ability to drive performance through training, safety, and effective communication with technicians and management.

Qualifications

• Knowledge of automotive service management and safety standards.
• Two years related experience in automotive service management; or an equivalent combination of education and experience.
• Current, valid driver’s license and ASE certifications.
• Ability to lead a team, schedule staff, and ensure customer satisfaction.

Responsibilities

• Hire and develop an extraordinary service team.
• Schedule staff to cover all hours of operation.
• Ensure safety, compliance with policies and regulations.
• Maintain facility and equipment, monitor service quality.
• Communicate with management and customers to drive service standards.

Skills

People management

Leadership

Customer service

Communication

Safety compliance

Time management

Education

Two-year college or technical school

Related experience in automotive service management

Tools

ASE Certification C1

ASE Certification P2

ASE Certification G1

State Inspection License

Job description

VIP Tires & Service in Biddeford, ME seeks a Service Manager to lead a dynamic automotive service team. You will set expectations, coach staff, and ensure a safe, compliant, customer-focused operation that delivers an exceptional experience.

This exempt, full-time role requires strong leadership, scheduling savvy, and the ability to drive performance through training, safety, and effective communication with technicians and management.