Service Manager: Lead a High-Impact Field & Customer Team

Cintas Corporation; Grand Rapids (MI); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

401(k) & ESOP

Company Paid Insurance

Paid Time Off

Career Development

Job summary

Cintas Corporation is seeking a Service Manager to directly lead our customer-facing Service team. Responsibilities include hiring and performance management, guiding overall team performance, and training staff on effective sales techniques while delivering world-class service at customer sites.

The role requires managing budgets and achieving sales, profit, inventory and payroll goals, plus hands-on support with field staff, driving a company vehicle when needed, and maintaining high customer

Qualifications

• Valid driver's license.
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred.
• Experience in industrial sales or customer service (preferred).
• Availability to start within two weeks after offer.

Responsibilities

• Lead and manage the customer-facing Service team, including hiring and performance management.
• Improve overall team performance and foster a safe, high-satisfaction working environment.
• Train the team on effective sales techniques and ensure goodwill at customer sites.
• Aim to achieve sales, profit, inventory and payroll goals while managing budgets.
• Provide hands-on support to service reps and, when needed, visit customer locations and operate a company vehicle.

Skills

Driver's license

Education

High School Diploma/GED

Bachelor's Degree or equivalent work experience

Job description

Cintas Corporation is seeking a Service Manager to directly lead our customer-facing Service team. Responsibilities include hiring and performance management, guiding overall team performance, and training staff on effective sales techniques while delivering world-class service at customer sites.

The role requires managing budgets and achieving sales, profit, inventory and payroll goals, plus hands-on support with field staff, driving a company vehicle when needed, and maintaining high customer