Service Manager: Lead a Growth-Focused Auto Service Team

Dave Wright Subaru; Hiawatha (IA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid vacation, PTO, holidays

Health, Life, Dental, Vision Insurance

Company contributed 401K

Company stipend program

Exciting company Christmas Party

Company golf outing

Job summary

Dave Wright Nissan Subaru in Iowa is seeking a Service Manager to lead our high-volume service department and elevate guest satisfaction. The right candidate is an experienced technician who can coach advisors, streamline dispatch, and maintain exceptional shop workflow while delivering training and mentorship.

This role focuses on accountability, teamwork, and top-tier customer experience. Join a proven, award-winning family-owned dealership with comprehensive benefits and opportunities for

Qualifications

• Experience as a technician with leadership potential.
• Strong dispatching and shop workflow understanding.
• Outgoing personality with excellent communication.
• Ability to train and lead a team.
• Problem-solving and reliability are essential.

Responsibilities

• Follow processes and hold the team accountable to them.
• Lead, coach, mentor, and manage service advisors to help them grow.
• Provide ongoing training to service department personnel.
• Evaluate performance and conduct 1-on-1 meetings.
• Motivate staff to reach their full potential.
• Maintain above-average customer service scores.
• Assist guests professionally and courteously.
• Retain current service customers and encourage repeat business.
• Manage technician dispatching and shop workflow.
• Collaborate with other departments to achieve goals.
• Other duties as required.

Skills

Experienced technician

Dispatcher & workflow

Communication skills

Team leadership

Problem solving

Detail oriented

Reliability

Career minded

Driver's license

Positive attitude

Job description

Dave Wright Nissan Subaru in Iowa is seeking a Service Manager to lead our high-volume service department and elevate guest satisfaction. The right candidate is an experienced technician who can coach advisors, streamline dispatch, and maintain exceptional shop workflow while delivering training and mentorship.

This role focuses on accountability, teamwork, and top-tier customer experience. Join a proven, award-winning family-owned dealership with comprehensive benefits and opportunities for