Lead Shop Foreman: Dispatch & Tech Team Leader

Dave-Wright-Nissan-Subaru; Hiawatha (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Vacation

PTO & Holidays

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

401K

Stipend Program

Company Christmas Party

National Holidays

Company golf outing

Job summary

Dave Wright Nissan Subaru in Iowa is seeking a Shop Foreman to lead our high-volume service department and guide technicians toward excellence, while upholding our proven processes. You will manage dispatching, train staff, evaluate performance, and hold regular 1-on-1 meetings to develop the team.

You’ll work with other departments to reach common goals, maintain above-average service scores, and deliver professional guest experiences.

Qualifications

• Experienced technician with hands-on shop experience.
• Strong dispatching and workflow knowledge.
• Excellent communication and leadership skills.
• Comfortable training and leading a team.

Responsibilities

• Manage technician dispatching and shop workflow.
• Follow processes and hold team accountable to them.
• Provide ongoing training to service staff.
• Evaluate performance and conduct 1-on-1 meetings.
• Motivate staff to reach their full potential.
• Maintain above-average customer service scores.
• Assist guests professionally and courteously.
• Retain current service customers and encourage repeat business.
• Collaborate with other departments to achieve goals.

Skills

Experienced technician

Dispatching & workflow

Strong communication

Team leadership

Problem solving

Detail oriented

Reliable

Driver's license

Career minded

Job description

Dave Wright Nissan Subaru in Iowa is seeking a Shop Foreman to lead our high-volume service department and guide technicians toward excellence, while upholding our proven processes. You will manage dispatching, train staff, evaluate performance, and hold regular 1-on-1 meetings to develop the team.

You’ll work with other departments to reach common goals, maintain above-average service scores, and deliver professional guest experiences.