Service Manager

Dave Wright Nissan Subaru; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid Vacation

PTO

Holidays

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Company 401K

Company stipend program

Company Christmas Party

National Holidays

Job summary

Dave Wright Nissan Subaru is seeking a Service Manager to lead our high-volume service department and guide technicians and advisors to deliver top quality automotive care.

You will implement processes, coach staff, manage dispatching and workflow, and maintain strong customer service scores while collaborating with other departments to achieve dealership goals.

Qualifications

• Must be an experienced technician with strong shop knowledge.
• Proven ability to lead, train, and coach a service team.
• Excellent communication skills and problem-solving mindset.
• Detail oriented, organized, and reliable with a team-focused attitude.

Responsibilities

• Follow processes and hold the team accountable to them.
• Lead, coach, mentor, and manage service advisors to help them grow.
• Provide ongoing training to service department personnel.
• Evaluate performance and conduct 1-on-1 meetings with team members.
• Motivate staff to reach full potential and maintain above-average CSAT scores.
• Assist guests in a professional and courteous manner.
• Retain current service customers and encourage repeat business.
• Collaborate with other departments to achieve dealership goals.

Skills

Experienced technician

Dispatching & workflow

Outgoing personality

Excellent communication

Leadership & training

Problem solving

Positive energy

Detail oriented

Team focus

Reliable

Career minded

Valid driver's license

Job description

2026 TIME DEALER OF THE YEAR AWARD WINNER!

AWARDED 'BEST DEALERSHIPS TO WORK FOR' 12 TIMES!

FAMILY OWNED AND OPERATED!

IMMEDIATE OPENING!

Are you a current technician eager to advance into a leadership role? Are you the person others naturally go to when they need help solving a problem? Are you ready to put down the wrench and use your car knowledge in a new way? This could be the perfect opportunity for you! Were looking for a Service Manager to lead our high volume service department!

Dave Wright Nissan Subaru Core Values:

• We Solve It
• We Are All One Team
• We Do What We Say
• We Grow Or We Die
• We Commit And Never Quit

Service Manager Requirements:

• Experienced technician
• Strong understanding of technician dispatching and shop workflow
• Outgoing and approachable personality
• Excellent communication skills
• Comfortable training and leading a team
• Confident, strong problem solver
• Positive, upbeat energy
• Detail oriented and organized
• Team focused mindset
• Consistent and reliable
• Career minded
• Valid drivers license

Service Manager Responsibilities:

• Follow our processes and hold the team accountable to them
• Effectively lead, coach, mentor, and manage service advisors to help them grow
• Provide ongoing training to service department personnel
• Evaluate performance, recognize accomplishments, and hold 1-on-1 meetings with team members
• Motivate and encourage service staff members to reach their full potential
• Maintain above average customer service scores for the department
• Assist guests in a professional and courteous manner
• Retain current service customers and encourage repeat businessManage technician dispatching and shop workflow
• Collaborate with other departments in the dealership to accomplish common goals
• Other duties as required

Service Manager Benefits:

• Paid Vacation, PTO, and Holidays
• Health, Life, Dental, and Vision Insurance
• Company Contributed 401K
• Company stipend program

Additional Benefits Include:

• Exciting company Christmas Party
• 3 National Holidays each month
• Company golf outing
• Appreciation for a job well done