Service Manager: Heavy Equipment & Field Ops Leader

Vacuum Truck Rentals; Phoenix (AZ); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Short and Long Term Disability

Vision insurance

Life insurance

Paid time off

Job summary

Rentix Solutions is seeking a Service Manager to lead the service department's daily operations, drive profitability, and ensure client satisfaction. You will supervise technicians, plan repairs, and maintain service records and safety standards.

You will coordinate with the branch to optimize uptime, manage expenses, and foster a culture of teamwork and accountability. A CDL and diesel/heavy equipment knowledge are preferred.

Qualifications

• Five or more years in a heavy equipment, truck, or industrial service environment with supervisory or management experience.
• Strong leadership, communication, organizational, and customer service skills.
• Working knowledge of diesel, hydraulic, electrical, and mechanical systems.

Responsibilities

• Manage daily shop and field service operations, including inspections, diagnostics, maintenance, and repairs (priority on productivity).
• Oversee scheduling, estimates, and customer communication to ensure satisfaction and transparency.
• Lead, coach, and develop service technicians; enforce safety and quality standards.

Skills

Leadership

Communication

Organization

Customer service

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Diagnostic software

Computer systems

Job description

Rentix Solutions is seeking a Service Manager to lead the service department's daily operations, drive profitability, and ensure client satisfaction. You will supervise technicians, plan repairs, and maintain service records and safety standards.

You will coordinate with the branch to optimize uptime, manage expenses, and foster a culture of teamwork and accountability. A CDL and diesel/heavy equipment knowledge are preferred.