Service Manager, Fluid Solutions – Lead Maintenance Team

United Rentals; Georgia; On-site; USD 80,000 - 110,000; Full time

Job summary

United Rentals is seeking a Service Manager for the Fluid Solutions Division to lead a major maintenance enterprise. You will hire and motivate a team of Service Technicians, ensuring equipment is properly maintained and repaired to drive efficiency and customer satisfaction.

In this role you will work with the Branch Manager to build a profitable location, lead service and maintenance initiatives, and manage performance metrics, budgets, and safety culture across the team.

Qualifications

• High School diploma required; trade-school degree a plus; bachelor’s degree preferred.
• Extensive Equipment Fleet Maintenance and leadership experience.
• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills (Excel).

Responsibilities

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes.
• Staff location adequately based on skills and workload.
• Responsible for R&M, P&L and associated costs/budget.
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics.
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control.
• Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching.
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication.
• Other duties assigned as needed.

Skills

Leadership

Customer service

Coaching

Fleet maintenance

Excel

P&L

Safety leadership

Education

High School diploma

Trade school degree

Bachelor’s degree

Job description

United Rentals is seeking a Service Manager for the Fluid Solutions Division to lead a major maintenance enterprise. You will hire and motivate a team of Service Technicians, ensuring equipment is properly maintained and repaired to drive efficiency and customer satisfaction.

In this role you will work with the Branch Manager to build a profitable location, lead service and maintenance initiatives, and manage performance metrics, budgets, and safety culture across the team.