Service Manager – Equipment Fleet & Maintenance

Sunbelt Rentals, Inc.; Boise (ID); On-site; USD 62,000 - 73,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Short-term and long-term disability

Accident, Life and Travel insurance

Tuition Reimbursement Options

Employee Assistance Program (EAP)

Length of Service Awards

Job summary

Sunbelt Rentals, Inc. in Boise, ID is seeking a Service Manager to lead repair and maintenance of our equipment fleet. The role emphasizes safety, quality control, and efficient service delivery to keep customers productive.

You will develop work plans, schedule repairs, train staff mechanics, and manage parts inventory, while collaborating with vendors and internal teams to meet service level expectations.

Qualifications

• Valid driver’s license.
• Extensive experience in repair and maintenance of self-propelled platforms and lifts.
• Knowledge of work planning and scheduling and other supervisory activities.
• Strong understanding of equipment capabilities and safety requirements.
• Planning and management experience.
• Computer literacy and reporting experience.
• Inventory management experience.

Responsibilities

• Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down).
• Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
• Orders parts in order to maintain adequate supplies.
• Provides training and assistance to staff mechanics.
• Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
• Evaluates all equipment after repairs, maintenance or safety checks.
• Documents equipment status before and after rental.
• Handles customer complaints regarding equipment condition or operation.
• Promote safety awareness
• Perform quality control checks
• Update, maintain and keep organized equipment service records
• Create, update, close and bill work orders
• File warranty claims in a timely fashion
• Commission New Equipment
• Order parts, return parts, and perform parts inventory
• Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
• Reporting to include: - Equipment due for service - Fleet status Reporting - Equipment Service Record Reporting - Open work order report - Warranty claim summary report - Inventory management - Parts & merchandise detail reporting - Financial and historical trending - Service department financial summary - Shop foreman performance tool - Work order chargeback - Halt report - Open PO report
• Perform other duties assigned as assigned by the manager.

Skills

Valid driver’s license

Extensive experience in repair and 维护

Planning and management experience

Computer literacy

Reporting experience

Inventory management experience

Job description

Sunbelt Rentals, Inc. in Boise, ID is seeking a Service Manager to lead repair and maintenance of our equipment fleet. The role emphasizes safety, quality control, and efficient service delivery to keep customers productive.

You will develop work plans, schedule repairs, train staff mechanics, and manage parts inventory, while collaborating with vendors and internal teams to meet service level expectations.