Service Manager - Equipment & Fleet Maintenance Lead

Sunbelt Rentals, Inc.; Fishers (IN); On-site; USD 65,000 - 77,000; Full time

Benefits offered by this job

Health, Dental, Vision plans

401(k) Match

Volunteer time off

Disability insurance

Life and Travel insurance

Flexible spending

Tuition Reimbursement Options

Employee Assistance Program (EAP)

Length of Service Awards

Job summary

Sunbelt Rentals, Inc. is seeking a Service Manager to lead the repair and maintenance of company and customer equipment. You will schedule service calls, order parts, train mechanics, and coordinate with vendors to ensure equipment readiness and safety compliance.

In this entrepreneurial role, you will organize work orders, document equipment status, and address customer concerns while promoting a culture of safety and continuous improvement across the service team.

Qualifications

• Extensive experience in repair and maintenance of self-propelled platforms and lifts.
• Knowledge of work planning and scheduling and other supervisory activities.
• Strong understanding of equipment capabilities and safety requirements.
• Planning and management experience.
• Computer literacy and ability to generate reports.
• Inventory management experience.
• Experience with maintenance records and service documentation.
• Ability to train and guide staff mechanics.

Responsibilities

• Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down).
• Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
• Orders parts to maintain adequate supplies.
• Provides training and assistance to staff mechanics.
• Works with equipment vendors to learn maintenance requirements and capabilities of new equipment added to inventory.
• Evaluates all equipment after repairs, maintenance or safety checks.
• Documents equipment status before and after rental.
• Handles customer complaints regarding equipment condition or operation.
• Promotes safety awareness and performs quality control checks.
• Updates, maintains and keeps organized equipment service records; creates and closes work orders.

Skills

Equipment maintenance

Work planning

Supervisory experience

Safety compliance

Computer literacy

Reporting experience

Inventory management

Team leadership

Job description

Sunbelt Rentals, Inc. is seeking a Service Manager to lead the repair and maintenance of company and customer equipment. You will schedule service calls, order parts, train mechanics, and coordinate with vendors to ensure equipment readiness and safety compliance.

In this entrepreneurial role, you will organize work orders, document equipment status, and address customer concerns while promoting a culture of safety and continuous improvement across the service team.