Service Manager: Equipment Maintenance & Support

Sunbelt Rentals; Boise (ID); On-site; USD 62,000 - 73,000; Full time

Job summary

Sunbelt Rentals is seeking a Service Manager in Boise, Idaho to lead the servicing of company and customer equipment, organize yard operations, and ensure timely repairs and maintenance. You will oversee work orders, parts, and safety compliance while coordinating with vendors and staff.

The role emphasizes planning and scheduling, with a focus on delivering reliable equipment and exceptional service to customers in a fast-growing rental business across North America.

Qualifications

• Valid driver’s license.
• Extensive experience in repair and maintenance of self-propelled platforms and lifts.
• Knowledge of work planning and scheduling.
• Strong understanding of equipment capabilities and safety requirements.
• Planning and management experience.
• Computer literacy.
• Reporting experience.
• Inventory management experience.

Responsibilities

• Manage repair and maintenance of company and customer equipment to ensure availability for rental.
• Prepare work schedules and handle service calls to meet customer needs.
• Order parts to maintain adequate supplies.
• Provide training and assistance to staff mechanics.
• Coordinate with equipment vendors on maintenance requirements.
• Evaluate equipment after repairs and safety checks.
• Document equipment status before and after rental.
• Handle customer complaints regarding equipment condition or operation.
• Create, update, close and bill work orders; file warranty claims.

Skills

Driver's license

Equipment repair

Scheduling

Planning

Safety knowledge

Inventory management

Computer literacy

Reporting

Team leadership

Job description

Sunbelt Rentals is seeking a Service Manager in Boise, Idaho to lead the servicing of company and customer equipment, organize yard operations, and ensure timely repairs and maintenance. You will oversee work orders, parts, and safety compliance while coordinating with vendors and staff.

The role emphasizes planning and scheduling, with a focus on delivering reliable equipment and exceptional service to customers in a fast-growing rental business across North America.