Service Manager: Auto Care Leader, Growth & Training

The Goodyear Tire & Rubber Company; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical plans

Prescription coverage

Dental

Vision

401(k)

Life insurance

Disability insurance

Tuition assistance

Paid vacations

Tire discounts

Job summary

The Goodyear Tire & Rubber Company is seeking a Service Manager to lead the Just Tires service department, coordinating the workflow, scheduling, and delivering quality work to guests. You will act as the liaison between technicians and guests and contribute to the training of team members.

This leadership position emphasizes achieving sales goals through customer interactions, promoting warranties and promotions, and maintaining a safe, organized shop environment.

Qualifications

• Minimum 1 year of previous Automotive Service management experience.
• Valid driver's license.
• Must be at least 18 years of age.
• High School Diploma or GED.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsibilities

• Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests.
• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests.
• Responsible for contributing to the training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.

Education

High School Diploma or GED

Job description

The Goodyear Tire & Rubber Company is seeking a Service Manager to lead the Just Tires service department, coordinating the workflow, scheduling, and delivering quality work to guests. You will act as the liaison between technicians and guests and contribute to the training of team members.

This leadership position emphasizes achieving sales goals through customer interactions, promoting warranties and promotions, and maintaining a safe, organized shop environment.