Service Manager: Fast-Track Growth & Hands-On Leadership

The Goodyear Tire & Rubber Company; Tucker (GA); On-site; USD 52,000 - 70,000; Full time

Job summary

The Goodyear Tire & Rubber Company is seeking a Service Manager for one of its auto service centers. You will gain hands-on experience by coordinating service operations, scheduling associates, handling guest interactions, and ensuring timely delivery of quality work.

Responsibilities include driving sales through tire and service recommendations, training staff, communicating warranties and promotions, maintaining safety, and upholding brand standards across the service department.

Qualifications

• Minimum 1 year of Automotive Service management experience
• Valid driver's license
• Must be at least 18 years old
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Responsibilities

• Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
• Responsible for contributing to the training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Skills

Automotive Service Management

Customer Service

Team Leadership

Job description

The Goodyear Tire & Rubber Company is seeking a Service Manager for one of its auto service centers. You will gain hands-on experience by coordinating service operations, scheduling associates, handling guest interactions, and ensuring timely delivery of quality work.

Responsibilities include driving sales through tire and service recommendations, training staff, communicating warranties and promotions, maintaining safety, and upholding brand standards across the service department.