Auto Service Center Manager — Lead, Develop, Grow with Training

The Goodyear Tire & Rubber Company; Mesa (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Job summary

The Goodyear Tire & Rubber Company seeks a Service Manager to lead the service department within a Goodyear auto service center. You will schedule staff, manage appointments, and oversee workflow to ensure timely, quality work for guests.

Responsibilities include driving tire and service sales, building guest relations, and guiding the training and development of service team members while upholding warranties, promotions, and safe shop practices.

Qualifications

• Minimum 1 year of automotive service management experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsibilities

• Manage the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests.
• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests.
• Responsible for contributing to the training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting.

Skills

Leadership

Teamwork

Communication

Job description

The Goodyear Tire & Rubber Company seeks a Service Manager to lead the service department within a Goodyear auto service center. You will schedule staff, manage appointments, and oversee workflow to ensure timely, quality work for guests.

Responsibilities include driving tire and service sales, building guest relations, and guiding the training and development of service team members while upholding warranties, promotions, and safe shop practices.