Auto Service Center Manager

The Goodyear Tire & Rubber Company; Fredericksburg (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Goodyear Tire & Rubber Company is seeking a Service Manager to lead the service department in one of its auto service centers. You will schedule staff, manage appointments, and oversee workflows to ensure timely, quality work for guests.

The role emphasizes driving tire and service sales and building strong guest relationships. You will also contribute to training, communicate warranties and promotions, and ensure safety and cleanliness in the shop.

Qualifications

• Minimum 1 year of previous Automotive Service management experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Responsibilities

• Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
• Responsible for contributing to the training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Skills

Automotive service management

Guest satisfaction

Sales ability

Job description

The Goodyear Tire & Rubber Company is seeking a Service Manager to lead the service department in one of its auto service centers. You will schedule staff, manage appointments, and oversee workflows to ensure timely, quality work for guests.

The role emphasizes driving tire and service sales and building strong guest relationships. You will also contribute to training, communicate warranties and promotions, and ensure safety and cleanliness in the shop.