Service Center Manager: Lead Service & Sales

Goodyear; Odessa (FL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Job summary

Goodyear is hiring a Service Manager to lead the service department in one of its auto service centers. You will schedule associates, manage service appointments, and organize workflow to deliver quality work on time for guests.

The role emphasizes driving tire and service sales, building guest relationships, and training team members, with a focus on safety, warranties, promotions, and a positive guest experience.

Qualifications

• Minimum 1 year of previous Automotive Service management experience.
• Valid driver's license.
• Must be at least 18 years of age.

Responsibilities

• Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
• Responsible for contributing to the training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Skills

Work ethic

Motivation

Communication

Teamwork

Decision making

Job description

Goodyear is hiring a Service Manager to lead the service department in one of its auto service centers. You will schedule associates, manage service appointments, and organize workflow to deliver quality work on time for guests.

The role emphasizes driving tire and service sales, building guest relationships, and training team members, with a focus on safety, warranties, promotions, and a positive guest experience.