Service Manager - Agricultural Equipment Leader

21st Century Equipment; Gordon (NE); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical insurance and HSA

Dental insurance

Vision insurance

Life insurance

Paid holidays and PTO

401(k) with company match

And many more

Job summary

21st Century Equipment LLC in Gordon, NE is hiring a full-time Service Manager to oversee service operations, support technician performance, and ensure outstanding customer satisfaction. This role offers leadership within a respected John Deere dealership and opportunities to grow with the organization.

You will supervise staff, refine service processes, review work orders for accuracy, and hire and develop skilled technicians, while upholding safety and quality standards across a range of

Qualifications

• 3+ years of experience in John Deere service department operations.
• Ability to motivate individuals and teams.
• Working knowledge of standard job pricing and commission-based compensation.
• Basic understanding of financial principles related to service department operations.

Responsibilities

• Supervise service department personnel.
• Maintain service processes that support customer satisfaction and departmental profitability.
• Monitor technician performance and ensure accuracy in MST and SPG usage.
• Review all work orders for precision and completeness.
• Hire, develop, and retain skilled technical personnel.
• Support technicians in a variety of weather and working conditions.
• Lift 50 lbs regularly and perform hands-on tasks as needed.

Skills

Team motivation

JD service operations

Pricing & commissions

Financial basics

Job description

21st Century Equipment LLC in Gordon, NE is hiring a full-time Service Manager to oversee service operations, support technician performance, and ensure outstanding customer satisfaction. This role offers leadership within a respected John Deere dealership and opportunities to grow with the organization.

You will supervise staff, refine service processes, review work orders for accuracy, and hire and develop skilled technicians, while upholding safety and quality standards across a range of