Service Manager: Agricultural Equipment Operations & Growth

21st Century Equipment; Holly (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance and HSA

Dental insurance

Vision insurance

Life insurance

Paid holidays and PTO

401(k) with company match

Job summary

21st Century Equipment is seeking a full-time Service Manager to oversee the service department in Colorado, drive customer satisfaction, and lead a team of technicians. The role focuses on optimizing service processes, maintaining profitability, and ensuring high-quality workmanship.

Ideal candidates bring 3+ years in John Deere service operations, strong leadership, and a solid understanding of service pricing and financial principles.

Qualifications

• 3+ years of experience in John Deere service department operations.
• Ability to motivate individuals and teams.
• Working knowledge of standard job pricing and commission-based compensation.
• Basic understanding of financial principles related to service department operations.

Responsibilities

• Supervise service department personnel.
• Maintain service processes that support customer satisfaction and departmental profitability.
• Monitor technician performance and ensure accuracy in MST and SPG usage.
• Review all work orders for precision and completeness.
• Hire, develop, and retain skilled technical personnel.
• Support technicians in a variety of weather and working conditions.
• Lift 50 lbs regularly and perform hands-on tasks as needed.

Skills

Leadership

Motivate teams

John Deere ops

Pricing knowledge

Financial principles

Job description

21st Century Equipment is seeking a full-time Service Manager to oversee the service department in Colorado, drive customer satisfaction, and lead a team of technicians. The role focuses on optimizing service processes, maintaining profitability, and ensuring high-quality workmanship.

Ideal candidates bring 3+ years in John Deere service operations, strong leadership, and a solid understanding of service pricing and financial principles.